Ramsay's Kitchen Nightmares

In a Kitchen Nightmares first, Ramsay works with a restaurant that has opened only 8 weeks prior to his arrival. Owners Milan and Gina are new to the restaurant industry and their inexperience leads them to lean on head chef Neal to manage the restaurant as well as run the kitchen, putting heavy pressure on Neal. Ramsay notes that the restaurant’s menu is too complicated for a small brigade and discovers Neal fails to delegate to his assistant chefs, which heavily slows down service and causes Neal to be extremely stressed while cooking. In order to demonstrate the difficulty that Neal and the servers are under, Ramsay has Milan and Gina work a service with only six guests, which forces them to see the negative impact of decisions they had made, like the broken dumbwaiter and the complicated menu. He also implements a new menu around sharing plates, which takes pressure off the kitchen. During the relaunch, the service initially starts off very strong. However, when the sharing plates run out, Neal buckles under pressure and reverts to his bad habits. Fortunately, Ramsay is able to get Neal back on track, saving the service and impressing a local food critic. No revisit is shown in the episode, but it is said that the restaurant is taking in 5,000 pounds a week, Neal and Emily are managing the restaurant, and the owners have taken a step back.